Accessibility

Last reviewed August 12, 2026.

A dermatology practice is not much use to someone who cannot get through the front door, and the same is true of its website. We are committed to making this site usable by as many people as possible, including people who use screen readers, magnification, keyboard navigation, voice control, or captions.

We treat this as part of the job, not as a project with an end date.

We build and test this website against the Web Content Accessibility Guidelines (WCAG) version 2.1, Level AA. That is the internationally recognized standard, and it is the one referenced by United States accessibility regulations for health care.

In practice, working to that standard means:

• Every image that carries meaning has a text description a screen reader can announce
• Every page can be operated with a keyboard alone, in a sensible order, with a visible focus

indicator

• Text and its background have enough contrast to be read in real conditions
• Headings are used in a real order, so a screen reader can navigate the page by structure instead

of reading it top to bottom

• Forms have labels that are announced, and errors are described in words rather than by color
• The site works when text is enlarged, and it reflows rather than breaking
• Nothing flashes in a way that could trigger a seizure
• Video and audio content carries captions or a transcript

We assess this site regularly, using automated testing and manual checks with a keyboard and a screen reader. Automated tools catch some problems. They do not catch all of them, which is why we also test by hand.

We believe this site substantially conforms to WCAG 2.1 Level AA. We say substantially rather than fully because a website changes continually, and because some content comes from outside sources we do not build ourselves.

Known limitations:

• Third-party content. Embedded maps, video players, our gift card store, and similar tools are

built by other companies. We choose accessible options where we can and we raise problems with those companies, but we do not control their code.

• Older documents. Some patient forms and archived files were produced before our current

standard. If you need any document on this site in an accessible format, call us and we will provide it.

• Photography. Our before and after galleries are visual by nature. Each image carries a text

description of what it shows.

We fix what we find. When we cannot fix something quickly, we provide another way to get the same information or complete the same task.

This is the most useful section on this page. If any part of this website is difficult or impossible for you to use, contact us and we will help you directly and fix the underlying problem.

Call us: (805) 544-5567
Monday through Friday, 9:00 AM to 4:00 PM, closed for lunch

Email: privacy@coastaldermaesthetics.com

Write to us:
Coastal Dermatology + Aesthetics
892 Aerovista Place, Suite 120
San Luis Obispo, CA 93401

It helps us if you can tell us the page you were on, what you were trying to do, and what got in the way, including the browser or assistive technology you use. Any detail you can give is useful, and none of it is required.

We aim to respond within two to three business days. If your message is about booking an appointment or reaching a provider, say so and we will handle that first, by phone, while we work on the website problem separately.

Everything on this site can be done by phone. Appointments, questions, forms, directions, and records requests are all available by calling either office during phone hours. If it is easier for you to have someone read information to you or fill out a form with you, say so when you call and we will do that.

San Luis Obispo
892 Aerovista Place, Suite 120, San Luis Obispo, CA 93401

Santa Maria
525 E. Plaza Drive, Suite 200, Santa Maria, CA 93454

Both offices are medical facilities and are built and maintained to meet the accessibility requirements that apply to public accommodations and health care settings. That includes accessible parking, step-free access from the parking area to the entrance, elevator access to our suites, accessible restrooms, and exam rooms and equipment that accommodate mobility devices.

If you want to know exactly what to expect at a particular office before you come in, call us and we will walk you through it.

If you need a specific accommodation for your visit, including an interpreter, tell us when you book and we will arrange it.